# General

Q.1
How do I check the serial number of DocuWorks?
A.1
You can check the serial number by using the following methods.

- Select [About DocuWorks] from [Help], then check the [Serial No.].
- Check the number on the license agreement bundled with the DocuWorks software.

Q.2
Can I convert DocuWorks documents to PDF files?
A.2
You can convert DocuWorks documents to PDF files. For how to convert to PDF using a DocuWorks built-in function, refer to "About the Conversion to PDF (DocuWorks PDF) Plug-in".
You can also use the function of Adobe Acrobat XI, Adobe Acrobat X, or Adobe Acrobat 9, if you have either of them. For how to convert to PDF using the software, refer to "About the Conversion to PDF (Adobe PDF) Plug-in".
Q.3
Can I stack and unstack PDF files on Desk?
A.3
Yes, you can.
Q.4
Can I apply security to PDF files created using DocuWorks?
A.4
Use the steps below.
1.
Right-click the Conversion to PDF (DocuWorks PDF) plug-in button located on the toolbar or task toolbar, and select [Properties].
2.
Click [Properties] in the [Conversion to PDF Settings] dialog box.
3.
In the [DocuWorks PDF Properties] dialog box, click the [Security] tab, select the [Secure PDF] check box, and configure protection settings for the PDF files.
4.
[DocuWorks PDF Properties] and [Conversion to PDF Settings] dialog boxes.
5.
Select the DocuWorks document, and then run the Conversion to PDF (DocuWorks PDF) plug-in.
Q.5
I cannot convert DocuWorks documents to PDF files when using the conversion to PDF (Adobe PDF) plug-in. When I try the following message is displayed. What should I do?
"Use this to perform initial settings for the PDF conversion plug-in. In the [Adobe PDF Settings] tab in the dialog box that is displayed, disable [Do not send fonts to "Adobe PDF"] (for Acrobat 6.0/7.0) or [Rely on system fonts only; do not use document fonts] (for Acrobat 8/9/X, Adobe PDF Creation Add-On)."
A.5
Click [OK] on the displayed message. Clear [Rely on system fonts only; do not use document fonts] in [Adobe PDF Document Properties], then click [OK]. The document is converted to PDF. You can convert to PDF without the message being displayed.
Q.6
The DocuWorks conversion button is not displayed in the toolbar of Microsoft Word and Excel. What should I do?
A.6
Open the toolbar options menu and click [Add or Remove Buttons]. In the pop-up menu that opens, select [Convert to DocuWorks] if it is not selected.